Cancel a subscription
On iPhone or iPad, open Settings → your name → Subscriptions → Artenoa. Check your renewal date and cancel at least 24 hours before renewal or the end of a trial.
Deleting the app or your account does not cancel a subscription. Your existing collections stay after Premium ends.
Restore a purchase or request a refund
Sign in with the Apple Account and Artenoa account used for the purchase, then choose the restore option on the Premium screen. If access is still missing, email us with your plan and purchase date.
For App Store refunds, follow Apple’s refund instructions.
Delete your account or data
Email artenoa@ayriik.com from your registered email address and tell us what you would like deleted. We will verify the request and guide you through it. Account deletion includes saved records and collections. Cancel any active subscription separately.
Report a problem
For app issues, tell us your device, app version, and what happened. For incorrect art information, rights concerns, or inappropriate public content, identify the artwork or collection and describe the issue.
Please do not send passwords, verification codes, or payment card details.